CTAE3 - Level 3 - Teamwork Lesson

Teamwork

Introduction

Employers are looking for leaders who can work as part of a team.

teamworkis

Define: Teamwork  

Teamwork is a process that involves working together with other individuals to achieve a common goal or find solutions to shared problems.

  • In a business setting most work is accomplished by a team of individuals. Because of this, it is important for  employees to have the skills necessary to work effectively with others.
  • Organizations use many kinds of teams, some of which are permanent and some of which are temporary.
  • Teams are used to accomplish tasks that are too large or complex to be done by an individual or that require a diverse set of skills and expertise.
  • Teams have defined membership (which can be either large or small) and a set of activities to take part in. People on a team collaborate on sets of related tasks that are required to achieve an objective.
  • Each member is responsible for contributing to the team, but the group as a whole is responsible for the team's success.

 

When Teams Meet... teammeetings 

Meetings are a formal process that businesses use to achieve this goal.

Meetings may occur face-to face or virtually. To be successful, every type of meeting needs a set of rules and procedures to ensure a supportive, respectful, and productive environment.

A norm  is a spoken or written rule that establishes how team members will communicate and interact with one another. A norm describes social expectations during meetings to ensure all members are using appropriate business etiquette. Members collaborate to develop the norms for the group as a team. An example of norms might include:

  • Start on time and end on time
  • Stay on topic
  • Everyone participates but no one dominates
  • No cell phones during the meeting
  • No sidebar conversations
  • Critique ideas not people

 

Effective Teamwork

Effective teamwork requires that people work as a cohesive unit. These five characteristics can help individuals collaborate with others by focusing their efforts in a common direction and achieving an outcome that can only be reached by working together.

  1. shared values
  2. mutual trust
  3. inspiring vision
  4. skill/talents
  5. rewards

Watch the video below to learn how "Together Everyone Achieves More".

 

S.T.A.R. System 

Teamwork questions are best answered through what is known as the STAR system. This is an acronym that outlines the four-part answer you should give to a teamwork question.

  • "S" stands for "situation." This overviews the situation in which you had to work as a team.
  • "T" stands for "task." Explain the task you needed to complete as part of a team.
  • "A" stands for "actions." What actions did you take as a team member to successfully complete the task?
  • "R" stands for "results." Give some concrete results here. How did your actions help the company? In what ways was the situation resolved due to your efforts?

Following Protocol protocolis 

In addition to establishing norms to define social behaviors, businesses develop protocols  that define how the meeting will function. Protocols may be developed to address the following.

  • How will the meeting open?
  • Is there an attendance policy?
  • How often will the team meet?
  • How is the agenda determined?
  • Who will facilitate the agenda?
  • How will the meeting minutes be documented?
  • How will roles for team members be determined?
  • How will a particular activity be facilitated?
  • How will you keep track of time?
  • How will the meeting be closed?

Why Is Teamwork So Important?

 

Challenge Activity

Takeaway   teamsuccess 

What Makes a Team Successful?

  • Successful teams develop strong relationships and incorporate effective group processes
  • Successful teams work together to establish and meet agreed upon goals
  • Successful teams have relationships that are based on commitment, cooperation, and trust
  • Successful teams foster team members’ participation, satisfaction, learning, and growth

Teamwork Summary

Teams make decisions, solve problems, provide support, accomplish missions, and plan their work.

Effective teams have the following characteristics:

  • There is a plan for achieving the goal
  • Members are committed to the goal
  • There is diversity among team members
  • The team is open to new ideas
  • There is recognition of team member accomplishments

Effective teams go through 4 stages of team development:

  1. Forming
  2. Storming
  3. Norming
  4. Performing

stagesofteamdevelopment 

IMAGES CREATED BY GAVS OR OPEN SOURCE