FS - Communication Lesson

Workplace Ethics and Character

Introduction

As future leaders in our community and workplace, it is important that you develop the skills and appropriate professional appearance
necessary to be productive citizens.

Communication

Of the employability skills required by business and industry, employers see communication skills as one of the most important skills. Employers expect new employees to be able to communicate effectively through writing, speaking, listening, reading, and interpersonal abilities. In this module, we will focus specifically on communication skills. 

The graphic displays examples of communication skills that are important in your day to day life as well as in the world of work. 

Communication is “the process of creating and exchanging meaning through symbolic interaction.” Communication can be verbal through spoken or written form, or it can be nonverbal through a person’s actions, gestures, or body language. Communication skills are important to you now in your school and social contexts and will continue to grow in importance in your adult and professional life. 

A good business communication specialist must have strong listening skills as part of their communications’ "toolbag." Let's take a look at characteristics and barriers to Active Listening in the information below. Click on each of the topics to expand the information. 

Characteristics and Barriers to Active Listening

Reading Skills

People read for many different reasons - for pleasure, to learn new things, to find out news, to keep their mind occupied, for business, etc. Let's take a look at some skills for reading below. Click on each topic to expand the information. 

Written Communication

An effective communicator must be knowledgeable of various types of written communication. 

Let's get some more information, check out the Written Communication Presentation below.

 

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