CSBC - Business Documents and Technology Lesson

Business Documents and Technology Lesson

Introduction:

Documentation is extremely important for each company and organization as it tells the story of that business, such as its origins, vision and goals, and the journey it’s taking to achieve its ambitions. Moreover, documentation is a legal record of each business and required for compliance with various regulations. It is very important to properly maintain all business documentation, both written and digital.

For example, what would happen if there were no business contracts? Widespread chaos would probably ensue as contracts are legal documents stating the expectations of all parties involved as well as consequences for the breach (failure to fulfill) of contract. Contracts are legally enforceable in a court of law and, thus, used by companies, organizations, and individuals to safeguard their resources.

This lesson offers an overview of various business documents and technology used for communication.

  

Business Letters and Memos

 

What is a Business Letter?

Click on the interactive to learn more:

 

What is a Memo?

Click on the interactive to learn more:

 

Memo

A memorandum (memo) is an informal document typically used for communicating information within a company, such as changes in policy or planned events. It is typically used to communicate important communication to a large group of employees as well as document the information.

Watch the video below to see how to write a clear business memo.

 

 

   

  Watch the video below to learn tips about how to write bad news letters. Click on the book icon to download a transcript of the video.

 

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