WDT - E-Communication Etiquette Lesson

BusCom_LessonTopBanner.png E-Communication Etiquette

Introduction

Etiquette is not just for table manners! Communication must follow etiquette rules and e-communication has a new set of rules to follow!

Going Global with Social Media

You have discovered from earlier lessons that perception and interpretation vary from culture to culture. This fact is also true when it comes to using social media programs. When using social media to communicate globally, investigate to determine which social media programs global clients and consumers prefer. After that discovery is uncovered, seek to understand the etiquette for networking via social media.

Global Social Media

According to the 2017 global social media research data, Facebook ranks as the top social media tool used by countries outside the United States. Twitter also ranks high in the list. Knowing these facts can assist when researching how global markets use these social media programs. Tips for communicating digitally are indicated below.

  • Choose words carefully. Use simple words and shorter statements.
  • Avoid humor because it might offend the receiver.
  • If a video is used to promote a business brand, make sure the action is aligned with the customs and practices of the culture.
  • Focus on connecting, collaborating, and communicating.
  • Be polite and professional.

Social Media Do's and Don'ts

Check out the following video to determine how to conduct yourself when using social media.

 

Takeaway

The following image provides a guide for posting on social media sites. As you use social media programs in the future, consider the tips and guidelines learned in this lesson. Share what you have learned and model good behavior. Others will take note of your actions and you will gain the respect of individuals you connect and collaborate with while networking digitally.

Before you post on Facebook, text, or tiktok Think t = is it true? h = is it helpful? i = is it inspiring? n = is it necessary? k = is it kind? 

BusCom_LessonBottomBanner.png  IMAGES CREATED BY GAVS and THINK IMAGE CITATION LINK Links to an external site.