CTAE3 - Level 3 - Work Ethics (Lesson)
Work Ethics
Introduction
It is not uncommon for employers to ask prospective employees questions regarding their work ethic during an interview.
Is That Ethical?
A work ethic is a set of professional work standards an employee demonstrates in his job. Work ethic affects the way an employee interacts with team members, co-workers and overall attitude towards his job. Your reputation is formed by your attitude and work ethic and determines how people view you personally and professionally.
- When analyzing your work ethics ask yourself these questions:
- What are my priorities about work?
- What is my attitude about work?
- How much effort do I put into my work?
- Do I accept responsibility and do things without being asked?
- What is my attitude when dealing with others?
- How do others describe my work ethic?
Good Work Ethics
The following traits demonstrate good work ethics.
Integrity
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- high standards for personal accountability
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- consistently makes good choices and does the right thing
Trustworthy
- honesty in dealing with all stakeholders
- tells the truth
- keeps information confidential
Respectful
- reflects tolerance and acceptance of diversity towards all stakeholders
- communicates in a non-threatening manner
- behaves civil and courteous towards all stakeholders
Responsible
- can be counted on to be punctual, perform duties and help others
- follows company policies and code of conduct
- reliable
Fairness
- shows impartiality
- treats others equally without favoritism or prejudice
Diversity
Diversity refers to the ways in which people are similar or different from each other. Diversity encompasses race, gender, ethnic group, age, personality, cognitive style, tenure, organizational function, education, background, and more. Working with diverse groups requires a work ethic that is sensitive to the differences of others.
Watch the presentation below to learn about diversity.
Diverse Teams
Working Effectively in Diverse Teams requires:
- Respecting cultural differences and working effectively with people from a range of social and cultural backgrounds
- Responding open-mindedly and fairly to different ideas and values
- Supporting and respecting social and cultural differences to create new ideas and increase both innovation and quality of work
Harassment in the workplace based on protected characteristics such as gender, race, age, or disabilities, as well as discrimination based on these traits is illegal in the United States. Companies have specific policies that govern behavior and ethics outlined in the employee handbook, also called code of conduct or code of ethics. Failure to follow these policies is grounds for dismissal.
Consider what your work ethic says about you. Is your behavior consistent with how you would like to be seen by others?
Interested in learning more about work ethics?
Did you know your employer has certain entitlements? Watch the video below to learn who is entitled to what - and what your work ethic has to do with it.
Challenge
Do you know what it means to have good work ethics? Try the challenge below to test your knowledge.
Takeaway
Today’s life and work environments require far more than thinking skills and content knowledge. The ability to navigate the complex life and work environments in the globally competitive information age requires students to pay rigorous attention to developing adequate life and career skills.
Work Ethics Summary
FLEXIBILITY AND ADAPTABILITY
Adapt to Change
- Adapt to varied roles, jobs responsibilities, schedules and context
- Work effectively in a climate of ambiguity and changing priorities
Be Flexible
- Incorporate feedback effectively
- Deal positively with praise, setbacks and criticism
- Understand, negotiate and balance diverse views and beliefs to reach workable solutions, particularly in multi-cultural environments
INITIATIVE AND SELF-DIRECTION
Manage Goals and Time
- Set goals with tangible and intangible success criteria
- Balance tactical (short-term) and strategic (long-term) goals
- Utilize time and manage workload efficiently
Work Independently
- Monitor, define, prioritize and complete tasks without direct oversight
Be Self-directed Learners
- Go beyond basic mastery of skills and/or curriculum to explore and expand one’s own learning and opportunities to gain expertise
- Demonstrate initiative to advance skill levels towards a professional level
- Demonstrate commitment to learning as a lifelong process
- Reflect critically on past experiences in order to inform future progress
SOCIAL AND CROSS-CULTURAL SKILLS
Interact Effectively with Others
- Know when it is appropriate to listen and when to speak
- Conduct themselves in a respectable, professional manner
Work Effectively in Diverse Teams
- Respect cultural differences and work effectively with people from a range of social and cultural backgrounds
- Respond open-mindedly to different ideas and values
- Leverage social and cultural differences to create new ideas and increase both innovation and quality of work
PRODUCTIVITY AND ACCOUNTABILITY
Manage Projects
- Set and meet goals, even in the face of obstacles and competing pressure
- Prioritize, plan and manage work to achieve the intended result
Produce Results
Demonstrate additional attributes associated with producing high quality products including the abilities to:
- Work positively and ethically
- Manage time and projects effectively
- Multi-task
- Participate actively, as well as be reliable and punctual
- Present oneself professionally and with proper etiquette
- Collaborate and cooperate effectively with teams
- Respect and appreciate team diversity
- Be accountable for results
LEADERSHIP AND RESPONSIBILITY
Guide and Lead Others
- Use interpersonal and problem-solving skills to influence and guide others toward a goal
- Leverage strengths of others to accomplish a common goal
- Inspire others to reach their very best via example and selflessness
- Demonstrate integrity and ethical behavior in using influence and power
Be Responsible to Others
- Act responsibly with the interests of the larger community in mind
IMAGES CREATED BY GAVS AND OPEN SOURCE